The Resale Shop - FAQs



What does The Resale Shop do with items that don’t sell?

Where possible, items that are placed on the sales floor but do not sell are recycled and sold to third party vendors who will send these items to third world countries. This only pertains to clothing and shoes. When The Resale Shop receives items that it cannot sell, such as broken, torn or damaged items or products that have been recalled by the Consumer Product Safety Commission, we are forced to dispose of those items for the safety of our customers. The fees for disposal of these items raise our expenses and reduce the revenue available for job-training and employment services.

Are my donations tax-deductible?

Yes. All not-for-profit organizations are prohibited from assigning values or estimates to donated items, so The Resale Shop always recommends that you consult a tax adviser first. A donation receipt will always be provided when you drop off your items.

What if I accidentally donated an item; can I get it back?

Regrettably, there isn’t much chance of retrieving items that are donated accidentally. If an accidental donation can be found, The Resale Shop is happy to return it. Donors should call the manager of the store so they can try to locate the item in the store.

How can businesses donate?

If your place of business would like to make a donation, The Resale Shop will gladly work with you to make arrangements for pick-up and transportation. The Resale Shop accepts commercial donations such as clothing, office supplies, furniture and other bulk items. To make a commercial donation, contact Cathy Barker, Chief Operating Officer, at 469-206-1645 or This email address is being protected from spambots. You need JavaScript enabled to view it..


For any questions, please contact The Resale Shop
at This email address is being protected from spambots. You need JavaScript enabled to view it. or (214) 710-1362.


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