Contact Us

If you are experiencing a crisis, or if a family member needs immediate help, please call 972.437.9950. Our phone is answered 24 hour a day, 365 days a year, and an on-call professional is always available. This is the quickest way for you to get help. In an emergency, please contact us by phone, not email or fax.

By Phone:
Jewish Family Service is available via telephone—972.437.9950—24 hours a day.

Office Hours:
Our office is open Monday, Tuesday, and Wednesday from 8:30 a.m. to 8 p.m.; Thursday, from 8:30 a.m. to 6 p.m.; and Friday, 8:30 a.m. to 5 p.m. We are closed Saturday and Sunday.

If you need immediate help after our normal office hours, our answering service will take the call and notify our on-call clinician to contact you. Whether during the week, the middle of the night, or on a holiday weekend, a member of our professional staff is always available to help you.

By Fax:
Our fax number is 972.437.1988. If you are in an emergency situation, please call our office at 972.437.9950. Do not contact us by fax.

By Email:
Please send email inquiries to This email address is being protected from spambots. You need JavaScript enabled to view it.. If you are in an emergency situation, please call our office at 972.437.9950. Do not email.

If you are not currently on our mailing list (print or email), we hope you will sign up now or text JFSdallas to 22828.

Our Location

Jewish Family Service, The Edna Zale Building, is located at
5402 Arapaho Road, Dallas, 75248

We are located on the southwest corner of Arapaho Road and Montfort Road, one block east of the Dallas North Tollway.

There is a DART bus stop right on our corner. This stop is served by DART routes 36 (between Addison and downtown Dallas), 361 (between Addison and the Richardson DART Rail Station), and 463 (between Addison and downtown Garland).

Our Survey:

Please do not complete the below survey unless you have been contacted to do so.

JFS Client Survey:

Our Donation Refund Policy:

For donations made using the Jewish Family Service of Greater Dallas website (, if you have made an error in making your donation or change your mind about contributing to JFS, we will honor your request for a refund made within 15 days of your donation.

To request a refund, call Fran Lapetina, Development Manager, at 972-437-9950. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.  

If you did not make your donation using the JFS website, please contact Fran Lapetina, Development Manager, at 972-437-9950, to request a refund which will be honored and made within 15 days of your donation via a check.


Jewish Family Service of Greater Dallas. 972-437-9950. 5402 Arapaho Road - Dallas, Texas 75248                 Powered by GoGreenCre8tive

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